Skip to content
MLMichaela LaneBusiness Systems & SaaS Implementation

Business Systems & SaaS Implementation Specialist

Website Design & App Development

I Build Systems That Make Businesses Work Better.

Business operations, application development, workflow design, and SaaS implementation—built around solving real business problems. I also design and build complete business websites and custom apps.

Application Development · Website Design & Custom App Creation · Brand Development · Digital Transformation

About

Turning operational challenges into practical technology solutions.

I specialize in bridging the gap between business operations and technology. My experience includes identifying inefficiencies, translating business needs into functional requirements, designing workflows, implementing custom low-code applications, coordinating system launches, and improving how organizations manage their daily operations.

I have independently conceptualized, designed, built, and launched business applications supporting claims operations and property management. My work combines business management, systems thinking, process improvement, technology implementation, and practical problem-solving.

I bring a business-first perspective to technology: understanding the problem, designing the solution, implementing the system, and making sure people can actually use it.

Capabilities

Where business operations and technology meet.

Business Systems Analysis

Translating operational needs into clear functional requirements.

SaaS Implementation

Configuring, launching, and adopting platforms that fit how teams work.

Low-Code Application Development

Designing and building working business applications with modern low-code tools.

Website Design & Custom App Creation

Complete design and development of business websites and custom apps, from concept to launch.

Company Brand Development

Created the StormBridge and Midtown branding, built directly from each owner's input.

Workflow Automation

Mapping processes and removing manual hand-offs.

Product Operations

Owning the roadmap, testing, and refinement after launch.

Digital Transformation

Moving day-to-day operations from scattered channels into one system.

Featured case studies

Two platforms, built from real operational problems.

midtownpropertyportal.com
midtownpropertyportal.com screenshot

216active users

Midtown Property Portal

Property Management & Tenant Operations Platform

A centralized digital system for property information, tenant communications, maintenance requests, and service coordination — independently conceptualized, designed, built, and launched.

stormbridgeclaimsdesk.com
stormbridgeclaimsdesk.com screenshot

StormBridge Claims Desk

Claims Operations Management Platform

A centralized claims management platform supporting roofing and restoration contractors — conceptualized, designed, implemented, launched, and continuously improved.

Live sites

Real platforms and sites, live in production.

Work with me

Have a website, app, or branding project for your business?

I design, build, and launch business websites, applications, and company branding — from your first idea to a live product. Tell me about your business and I'll walk you through what it could look like.

Open to business systems & implementation roles.

Remote (US, Arizona-based) or hybrid in the Phoenix metro area.

Get in touch